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The tickets you have purchased through Mobilet Rota are automatically sent to the e-mail address you have provided during the purchase process. If you have a membership to Mobilet Rota platform, you can access all of your current or past tickets by clicking the “My Account” button on the top right corner of the homepage and then clicking the “My Travels” button.

It is very convenient to buy a bus ticket on Mobilet Rota! You can easily purchase your bus ticket from Mobilet Rota from anywhere and anytime by using both our website and mobile application. It will be enough to enter the location and dates you would like to travel, press the “Search Bus Ticket” button, choose the most suitable one from the hundreds of bus companies and journeys we offer you, select the seat you want and complete the payment process by entering your card information.

All transactions you make on Mobilet Rota are secured with SSL certificate. In addition, 3D Security assurance is offered for your transactions in the payment step while purchasing bus tickets.

You may cancel your bus tickets in accordance with the cancellation conditions determined by the companies. Cancellation and refund conditions are notified to you at the purchase stage.

As soon as your cancellation is confirmed, your refund will be processed to your bank on the same day without any deduction. The transfer of your refund to your account takes place within the scope of the rules determined by your bank

You may suspend your bus ticket in accordance with the cancellation conditions determined by the companies. The conditions for suspending the ticket are notified to you at the purchase stage together with the Cancellation and Refund conditions.

On the Mobilet Rota platform, you can access the coupon codes you earned from campaigns or tickets placed on hold by clicking the "My Account" button in the top-right corner of the homepage, followed by the "My Coupon Codes" button. On the page you reach, you'll find all your coupon codes along with detailed information about each of them.

You can use the coupon codes you earned from campaigns or tickets placed on hold across all our online sales platforms, including the website and mobile applications. Simply enter your coupon code in the "Use Coupon Code" section during the final step of the ticket purchase process, at the payment stage, and click the "Apply" button. The balance on your coupon will automatically be deducted from your total.

If the ticket price you wish to purchase is lower than the balance on your coupon code, the corresponding amount will be deducted, and your existing coupon code will be updated to "used." A new coupon code with the remaining balance will then be issued to you.

If the ticket price you wish to purchase is higher than the balance on your coupon code, the balance from your coupon code will be automatically deducted from the ticket price, and the remaining amount must be paid with a credit/debit card.